F.A.Q.
How Long Does An Order Take To Arrive?
Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.
Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control.
How does your sizing run?
All items are generally made to fit slightly oversized depending on style. Please note, if you wish to style your items in more of a true to size fit or tight fit, select a size down.
How To Return or Exchange My Items?
At Sacred BK, every piece is created with care and intention. Because of the nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations at this time.
Damaged or Defective Items
If your item arrives damaged or defective, please reach out to us within 7 days of delivery at Support@SacredBK.com with your order number and photos of the issue. We’ll make it right by sending a replacement at no additional cost.
Order Issues
If you believe there was a mistake with your order (wrong item, missing item), please contact us within 7 days of delivery so we can review and resolve the issue quickly.
Notes
- We cannot accept returns due to sizing, change of mind, or buyer’s remorse.
- Shipping costs are non-refundable.
How Can I Choose The Right Size For Me?
You can easily spot the best size for you by referring to our Size Guide that provides a conversion table to all major country size systems.
The Size Guide is conveniently available on the page of each product.
Which Payment Methods Do You Accept?
Sacred BK accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout
• PayPal: if you do not have an account yet, you can create one while shopping with us
• Apple Pay, Google Pay, Samsung Pay
Please note that your billing address must match the address on your credit card statement.
DO YOU SHIP INTERNATIONALLY?
Yes! We do offer international shipping.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
